Privacy Policy
Last Updated: Jan 6, 2025
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1. Introduction
This Privacy Policy explains how Cronacl ("we," "us," or "our") collects, uses, discloses, transfers, and safeguards your information when you use our AI platform and related services (collectively, the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on our platform.
2. Information We Collect
2.1 Information You Provide to Us
We may collect the following types of information:
Account Information
- Name
- Email address
- Password
- Business information
- Billing information
Content and Data
- Documents uploaded to the platform
- Data provided through integrations
- Custom tools and agents created
- Usage patterns and preferences
2.2 Information Automatically Collected
When you access our platform, we may automatically collect:
- Device information
- IP addresses
- Browser type
- Operating system
- Access times
- Pages viewed
- Features used
- System logs
2.3 Google User Data
When you connect your Google account to our Services, we may collect and process certain Google user data, including but not limited to:
- Google account profile information
- Google Calendar data
- Google Drive files and metadata
- Gmail data
- Google People/Contacts information
3. Use of Your Information
3.1 Business Purposes
We use the collected information for various business purposes, including:
- Providing and maintaining our platform services
- Improving our platform and user experience
- Developing new features and services
- Processing your transactions
- Managing your account
- Responding to your inquiries
- Sending you technical notices and updates
- Preventing fraud and abuse
3.2 Platform Functionality
Your information is used to:
- Operate AI models and services
- Process and analyze your data
- Provide integration services
- Maintain security and performance
- Generate analytics and insights
3.3 Enterprise AI Model Usage
For Enterprise customers:
- No customer data is used for general model training
- Custom model fine-tuning is available upon request
- Dedicated model instances can be deployed
- All model operations occur within customer-specified environments
- Data isolation is strictly maintained
3.4 Non-Enterprise Services
For non-Enterprise customers:
- We use aggregated, anonymized usage data to improve platform performance
- No sensitive or personal information is used for model training
- All data processing adheres to strict privacy and security standards
- Customers can opt-out of non-essential data usage
- Individual customer data remains isolated and protected
3.5 Google User Data
We use Google user data solely for the following purposes:
- To provide the specific functionality requested by you within our Services
- To integrate with Google services as explicitly authorized by you
- To perform the specific tasks you have requested through our platform
- To enhance your experience with our Services based on your preferences
4. Data Storage and Security
4.1 Data Storage
- All data is stored using industry-standard encryption
- Customer data is logically separated
- Regular backups are performed
- Data retention policies are enforced
4.2 Security Measures
We implement appropriate technical and organizational security measures, including:
- End-to-end encryption
- Access controls
- Regular security audits
- Employee training
- Incident response procedures
- Network monitoring
6. Your Rights and Choices
6.1 Account Information
You can review and change your personal information by logging into your account and visiting your account settings page. You may also send us an email at privacy@cronacl.com to request access to, correct, or delete any personal information that you have provided to us.
6.2 Google User Data
You can revoke our access to your Google user data at any time by:
- Disconnecting your Google account from our Services in your account settings
- Visiting your Google Account settings at https://myaccount.google.com/permissions and revoking access to Cronacl
Upon revocation of access, we will stop collecting any new Google user data. We will delete your Google user data from our active systems within 30 days, except where we are required to retain the data to comply with legal obligations, resolve disputes, or enforce our agreements.
6.3 Communication Preferences
You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
6.4 Cookies and Similar Technologies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
7. Data Retention
We will retain your information, including Google user data, only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you.
8. Children's Privacy
Our Services are not intended for use by children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.
9. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
Cronacl
Email: privacy@cronacl.com
Website: https://cronacl.com/contact
10. California Privacy Rights
If you are a California resident, you may have additional rights regarding your personal information under the California Consumer Privacy Act (CCPA). For more information about these rights and how to exercise them, please see our California Privacy Rights section below.
11. European Union Data Protection
If you are a resident of the European Union, you have certain data protection rights under the General Data Protection Regulation (GDPR). For more information about these rights and how to exercise them, please see our EU Data Protection section below.
12. Google API Services User Data Policy Compliance
Cronacl's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
We access, use, store, and share Google user data according to the following principles:
- We only request access to the Google user data that is necessary for the functionality of our Services
- We use Google user data only for the purposes described in this Privacy Policy and as authorized by you
- We do not sell Google user data or use it for advertising purposes
- We provide clear and prominent disclosure of how we use Google user data
- We maintain appropriate security measures to protect Google user data
- We delete Google user data when it is no longer needed for the purposes for which it was collected